User Manual UlangoTV: Devices and Account

Basic concepts

For the user, it should be as easy as possible to use the UlangoTV app, so constant repetitive log in should not be required, even if the devices are switched off occasionally or are operated in a different network.
For us, it is important that every user gets exactly what he or she has paid for, no matter where located and how connected with the device.

This is achieved by the fact that devices report two important informations that can be used for the pairing between device and user account: A unique identification of the interface through which the device reports, the so-called MAC address and the IP address of the device seen from the outside.

Both must be sent by the device, otherwise it is not usable for UlangoTV (some devices allow the suppression of MAC transmission – in such a case, the device would be unusable)

It should be noted that the MAC address sent depends on the network interface used by the device. So with smartphones it makes e.g. a difference, whether the device logs on via the mobile network or via WLAN. It is different for Android boxes. whether the registration takes place via WLAN or LAN.

In order for a device to be recognized in other networks too, we store the MAC in the sandbox data of the app during the initial connection. From then on, this MAC is always transmitted, no matter which network method the device connects to! Of course, this data will be lost when reinstalling the app. To get the app to connect again to the same registered device and the UlangoTV account, you should always use the same network for reinstalling – e.g. LAN.

Registration of a device after a new installation in a network with only one account

The easiest way to connect is when the new device is on the same network where the user is currently logged in.

So first log on to (I’m assuming that you have already been registered on If you have a browser still open that was previously logged in to another network, log out and log in again. Now the IP address identifies the user’s account.

Reconnection after fresh installation
If the app is started, it first checks whether the device with the sent MAC is already known and connected to an account. If so, then the device is already paired.

Initial coupling after reinstallation
If the device is already known but not assigned to an account, it will look for an account that is logged into the network whose IP the device has just sent. If there is such an account, then the device will be assigned to the account (unless the limit of 5 devices has already been reached). In the app the email address of the account is shown. This can be used to check whether the right account has been taken.

Pairing impossible because of missing account login
If neither a match is found through the MAC nor the IP address, it means that the user has not logged in to the network.

Registration of a device in a network with several accounts

The pairing of a device becomes more difficult if there are several accounts in the network. In these cases, the IP address is not unique to an account. In these cases, the 4-digit code number helps.

As above, you log in to the destination account. The account menu leads to the page “My Devices”.

Now the app is started. As above, cases are to be distinguished:

The app automatically connects with the correct account.
In this case you are already done. The assignment could be made via the IP address.

The app connects to a wrong account.
One recognizes this by the fact that another email appears than that of the desired account. In this case, you have to log out in the app. A button is located on the first page of the Account Wizard (if it does not open automatically at startup, you can go there via the menu via Account). After logging off, you can proceed to the next step.

The app has not been paired and can be paired with the 4-digit code.
In this case, no email appears, but a request to register. That was already done. You can see a 4-digit number in the header to the right of the logo in the background. Please enter this on the website in the “My Device” page. Now, the pairing is made. The app can now leave and be restarted. It should now automatically connect to the correct account.


User Guide UlangoTV: Installation

updated 2019-02-05:  Download new Versions with UlangoTV itself!!

The device must be equipped with the Android operating system.
Version> = 4.2.2

Also the derivate Amazon Fire is supported. Likewise, Android TV systems like Sony Bravia or Phillips and of course Nvidia Shield.

  • Uninstall any existing older version of the app before installation
  • In the settings, allow the loading of unknown sources
  • Register on with email and password or via Facebook or Google Login.

Download from the Google Play Store: Currently there is only the free version of UlangoTV Free IPTV in the Play Store. Installation of this version on Android TV via Play Store is currently not possible.

Download for all other versions and devices: If you want to download the Premium Plus version UlangoTV EPG-IPTV, or if you want to install on an Amazon Fire TV or an Android TV, you must do so from our website The procedures are slightly different depending on the device, but the URL is always the same:

UlangoTV Free IPTV:

SmartPhones, tablets and Android boxes typically have a browser available, e.g. Chrome. The above URLs can easily be entered for a download. After the download, you will be asked if you want to install. Versions with the same name and different version have to be deinstalled beforehand.

In all other cases downloading with the Downloader app (from is the easiest. Download this helper application from the Google Play Store (search for downloader aftv) if you’re using Android TV or from the Amazon Store if you’re on a Fire TV stick or box (

Establish link between device, app and your account
!! update: See also User Manual UlangoTV: Devices and Account
When the app UlangoTV is started, an authorization check is performed first. The basis for this is a unique device-specific identifier (MAC). This is usually detected automatically if the device and the browser used for the login are in the same network (LAN / WLAN behind the shared router)
If the device with its MAC is not yet known, then it is checked whether an account is currently logged in with the same external IP address as the new device. If that is the case then the device is automatically connected to the account.

In exceptional cases, it may happen that the device is in a different network. In these cases, the assignment can be made using a 4-digit number, which can be seen on the start page in the app in the top bar, and which must be entered in the device page on the website.

It is important to know that the app must be compatible with the service used: UlangoTV+ EPG-IPTV for Premium Plus and UlangoTV Free IPTV for the free version.

Downloading with the Free UlangoTV app

Starting from Version 4.1.31(f), UlangoTV has a built-in downloading capability.   You find it in the menu drawer on the left: Settings -> Updates.
There you find which version is currently running and install links to the most important versions. Two phases are involved – Downloading and Installing
The downloading is done to the emulated sdcard storage folder ‘Downloader‘.
After downloading, the app tries to hand it over to the installer.  This requires some privileges, which cannot be granted in any case.  Starting from Android 8.0, this will not be possible in any case. You will be asked for additional privileges or you get a message ‘There was a problem while parsing the package”.  Don’t worry – the package is ok.

Installing downloaded packages can be done with apps which have the privilege to do so.  Examples are the ES File Explorer or the Downloader app (by  Just use this app to navigate to local storage folder Downloader.  There you’ll find the downloaded file with name {version}.apk.  Just open to install and open the UlangoTV package.


M3U PlayLists were yesterday – or not? UlangoTV without Android !!!

If you want to know more details about the new M3U feature of UlangoTV, please read this document: User manual UlangoTV: Using the streams without the UlangoTV app

M3U lists – what is this?

M3U Lists are still very popular in the IPTV environment for sending playlists. Most players, such as the well-known VLC and the GSE Smart TV Player, play this format. While the lists were originally used to store music playlists of mp3 files, they are also well suited for listing any media, especially live streams and video files.

The list entries always consist of a header # EXTM3U and two lines each. The first line with the key #EXTINF contains information about the content of the medium, at least the title, often also a region-abbreviation and further parameters. The second line is a URL used to find the media in the network or on local storage.

#EXTINF:-1 tvg-id="Super RTL DE" tvg-name="Super RTL DE" tvg-logo="" group-title="Germany",Super RTL DE;T3ZYUGhJRkxYL3k0ajBqNUN2c1k4Zz09%0A

A big problem with using such M3U files is that there are many standards for describing the #EXTINF lines. If one goes in the net on the search for M3U lists, one finds a huge variety of spellings and formats. These make it very difficult to compare lists of different providers and merge. We use a notation that can be used by both VLC and e.g. used by the Smart IPTV app widely used on TVs. Merging of various list formats is necessary, e.g. the enrich data with further information such as logo and EPG data.

Use UlangoTV without Android app with M3U lists !!!

With the all-in-one app UlangoTV we do not need M3U lists. Especially with the merging of M3U lists and comparison with our huge database, we have at Ulango TV best experience and spare the user the annoying search for IPTV sources. However, that only works with our Android-based app.

The M3U lists now give us an opportunity to use the streams we do not normally disclose on other players. So you can use our subscription in principle without having an Android App UlangoTV. The URLs we use in the lists are short links, which are converted into the real links on our server. An authorization check is performed. The parameters lead us to the user and to the desired stream. If the user has a running Premium Plus subscription and the link was sent from the IP under which the user is currently logged in to us, then the stream is released.

There are three places where a Premium Plus subscriber on our website can generate an M3U list:

  • On the favorites lists: Only the Premium Plus streams are listed alphabetically
  • At the regional lists: Regions with streams can be exported to individual M3U lists.
  • On Channel Explorer: A search result is placed in an M3U list (only the first 1000 streams)

I would be happy if there are instructions in the comments on how to use our lists on different players. VLC has already been tested on a variety of operating systems (IOS, MacOS, Windows) and also the GSE Smart TV Player. Of course we can not provide support for other players.

Update 2019-01-01:  The Smart TV Player which is very common on Smart TVs needs a slightly different list format. This can also be generated from the Website by subscribers of UlangoTV Premium Plus.


UlangoTV – Golden Key Incentive Program

Action 3 for 1 extended til July, 2019

Two Three months Premium Plus or € 15 €25 per new customer

With the Golden Key Incentive Program , we are enabling our users to profitably disseminate Ulango TV. Users distribute their personal Golden Key and benefit from every new customer who makes a first 3-or-more-month-order with this key.


Much better than any advertisement is the recommendation of satisfied users to friends. Many of you already do that through benevolent reviews and have already found new customers under the old rules. In this new version we want to increase the incentive even further.

The Golden Key – what is it?

It is a code up to 8 characters long, which is uniquely generated for each Ulango TV registered user. So it identifies the user without disclosing his personal information.

The user finds his golden key in his account summary on the website.

What is the Golden Key used for?

The recipient of the Golden Key gets a discount

The Golden Key can be distributed by the user without restrictions. A Golden Key can be used for every first order of a 3-or-more-month UlangoTV+ Premium Plus subscription. In each case a discount is granted – currently € 2. For a Golden Key to be used, certain rules must be met – see more below.

The giver of the Golden Key gets credit

Each time the key is redeemed when a subscription for 3 month or  more is placed first, the Golden Key giver receives a credit of 2 months Premium Plus! which becomes effective immediately when the new subscription has been started.

Golden Key award rules

    1. The use of a Golden Key will only take effect when the GK-Giver has already had a Premium Plus subscription (this is, because we assume that the GK-Giver will save us some support expenses and should know our service 🙂
  1. The use of a Golden Key will only take effect if the order is the first Premium Plus Order for at least 3 month.

How are Golden Keys applied?

The product is placed in the shopping cart as normal. In the last step of the checkout, you will find the box for entering the Golden Key. Case does not matter. After updating with the button next to it, the discount is activated. The Golden Key is valid as long as the donor’s account exists.

What happens to the credits?

The credits are accumulated and consist of 2-month extensions of the Premium Plus. As soon as at least 4 such credits accumulate, the credits can be paid out as cash in the amount of 15 € 25€ per credit! The donor can also find out about the status of the credits on the account page.

Users who try to override our rules with multiple accounts are retroactively excluded from the GK program.  Valuations of credits can be tracked by the donor and the recipient. The procedure is handled by us to the best of our knowledge and belief. Occasional time delays must be accepted. The legal process is excluded.

Hamburg d. 15/11/2018
Your Ulango TV team


Explore the IPTV world with the UlangoTV+ Explorer!

Meanwhile, there is so much to report about UlangoTV that we have decided to post another blog entry. This post is specifically for people who currently have a Premium Plus subscription and are using the UlangoTV+ app or have already tested UlangoTV+.


  • New website
  • Premium Plus vs. Premium
  • Video on Demand (VOD)
  • Common operating errors
    a) “plus_only” – network change
    b) No Premium Plus Streams in Test or Subscription – Wrong App
  • “Buffering” – what to do?

New website

We’ve received a lot of positive feedback on our new website , which is now structured much clearer and comes in a more modern look. We get far fewer complaints and error messages because the most important things are now handled by FAQs on the start page and because the users get detailed informations by e-mail in context. Please read our mails!
We are still open to suggestions for improvement of any kind!

Premium Plus vs. Premium

Meanwhile, 4 out of 5 orders are Premium Plus which mostly get 5 star reviews. Unfortunately we are not listed in the Google Play Store any more.  We hope to be back there soon. We want to keep prices low and continue without advertising. Spreading the good news by recommending to a friend or acquaintance is the best way to go. We will rework and communicate the old Golden Key Program shortly, so that the recommendation is rewarded even better.

The special thing about our services is that it is not a static M3U list, but that our offer is constantly on the move.

This blog post has been written to draw attention to important features and pit falls. UlangoTV+ can certainly do more than you already know!

Video on Demand (VOD)

An extension are the new VOD sections. New stuff is added every few days.
So e.g. under Europe -> UK there is a new area VOD IMDB Top 250. From the well-known cinema database IMDB, the most important international 250 films were compiled – each in the original languages.

A new section of VIP Sports will regularly host live events.

Much of our new adult coverage can be found under VOD Misc -> Adult. Prerequisite for the view is the release of the “FSK18” filter in the search queries.

VOD folders are located under AL, DE, ES, FR, IN, IT, SCAND, TR and UK.

Many movies have short descriptions and classifications. Whenever possible they are written  in the language of the movies in both the app and on the website.

As for all our streams, these are only available for as long as we can find streams on the net.

Common User Pitfalls


A common problem is that sometimes, without any special notice, the Premium Plus streams (CSID 84341) appear as “plus_only” and the stream can no longer be played – even though a Premium Plus subscription is active. The reason is always a network change (call with a new external IP address). Such a change happens e.g. when a router is restarted and the provider assigns a new IP or when switching from WLAN to mobile (WAN). In such cases, the change from our server is not immediately granted. Only if no access has been made on the previous network for 30 minutes will it be switched over. UlangoTV needs to be re-invoked to take over this change.
We need to do that so that our streams are not misused by third parties. The provider detects concurrent access from different networks and locks the streams. The stream would be unusable and the money would be gone!
So when “plus_only” shows up, please wait 30 minutes and restart UlangoTV! 

No Premium Plus Streams in Test or Subscription – Wrong App

Occasionally it happens that after completing a premium plus subscription or during the 24h test only the normal Premium streams are seen. The reason is usually that the user still runs the app UlangoTV (2.x), which is reserverded for the simple Premium subscription. Premium Plus requires the most recent version of UlangoTV + (currently 3.1.17).

Fire TV users need to download the app from our website using the “downloader” ( – see also our instructions .

“Buffering” – what to do?

Some time ago we had already a blog post on “Stuttering, Freezing, Disconnection: The ongoing Struggle with Free IPTV Streams“. In the meantime, we have gained a lot of new insights and know that there are an incredible number of causes for the same phenomenon over and over again: buffering and freezing of the streams.

With the Premium Plus we were able to exclude major sources of error caused by disconnections by the stream provider. Nevertheless, there are still buffering problems, but much less common. There are conditions that can not be influenced by us or our customers. In these cases, only the decision remains that UlangoTV may not be suitable for this customer in his region, with his provider and with his selection of streams . The Premium Plus subscription can be terminated monthly. This must be announced 14 days in advance. The price will be refunded pro rata with a small administration fee of 3 €. So the risk is very low for our customers and as we think a very fair solution, especially since there is also a free 24h test, as well as the purchase of small daily subscriptions.

So what are the main reasons for buffering despite Premium Plus?

1. Too much bandwidth of the streams. There are now many streams in FHD or even 4k quality (you can always see the resolution of a stream immediately, if you switch in the player on the view “Centered”: the larger the picture the greater the required bandwidth). These streams need at least 100Mb or more, which must be available to the app for their transfers. With a simple WLAN this just doesn’t work.

We know about IP providers, especially in the UK, but also in DE, that bandwidth restrictions are imposed on individual connections and on certain sources (IP addresses), although in sum with multiple transmissions, the bandwidths could be significantly higher.

If such bottlenecks occur, we recommend trying alternative streams at a lower resolution. They are not so sharp, but work seamlessly.

VPN networks to other countries are one way to bypass bandwidth blockers. For this we can not give general recommendations. Everyone has to explore this for themselves, as there are different conditions in each region and with each provider.

2. Too little memory for the APP UlangoTV. The app includes a player that takes as much free memory as possible for buffering. If the device is very busy with respect to memory, it can lead to buffering. Clean up occasionally, especially with the small sticks (end unused apps via the settings or throw them out altogether)

3. Quality issues with the original stream provider. Especially on Match Days (Bundesliga, Champion League, F1 etc.) the run on individual streams is very big. This can lead to bottlenecks at the provider. We try to choose our sources so that sufficient capacity is available. But this is not always possible. Incidentally, weather conditions can also be a cause. We have relatively little influence here.


As you can see, we continue to strive to provide our customers with a comprehensive, affordable and fair service. In particular, we are intensively supporting new customers in their first steps with UlangoTV. Please use preferably email from or by specifying your account email and for subscriptions give us the order number (Rnnnnnnnn).

We wish you much pleasure in exploring the vast IPTV world!

Your Ulango TV team.Facebooktwittergoogle_pluspinterestlinkedinmail